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Cannot attach my Origin Account

KlaussMarcellus

New Member
It always says "Origin information could not be retrieved. This may be due to privacy settings on your account." when I already disabled all privacy measures on Origin.

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What should I do to fix this problem?
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
You'll have to add me as a friend on Origin (x3sphere) so I can manually add your profile to the site.

For about a month now searching for other players on Origin has been broken. Seems to affect new sign ups or those that have changed their usernames. I don't know what your username is on Origin, but for others that have had this problem, I'm not able to add them as a friend on Origin itself either - they are able to add me, though.
 

KlaussMarcellus

New Member
Sure, send me the request, my username is KlaussMarcellus1
(btw I rarely log into Origin, so I won't know if you sent the request, so I request that you notify me on this post when you've sent the friend request)
 

KlaussMarcellus

New Member
Btw, how did you get a Blizzard profile?
I can't see an option to attach it to my profile

EDIT: Nevermind, I found out how
 
Last edited:

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
That's the issue - I can't send the request on Origin, when I search for your profile to add as a friend nothing comes up. That's why the site cannot find your profile either. But if you send the request then it should work...

Screenshot 2021-10-05 155947.png
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor

Should be able to link it to your profile as normal now.
 
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