I've been noticing this more and more with some Xbox titles. Why do some games track time but not others?
Good to know - thanks for the reply!Early on all Xbox One games followed a standard format for storing the time played stat, now some developers do not include it at all and others store it in a completely different way. For the latter, I need to update the scanner to handle these games on a case by case basis.
Easiest way to check if a game supports time tracking is to check your progress in the Xbox Console Companion app. If you look under the Achievements tab for a game and there's no Time Played information then that is why we are unable to track it. From what I can see Control is one of that games that is missing this stat.
If a game DOES show the stat but it's not tracking here, then let me know, as we can probably fix that. Unfortunately doesn't seem to be the case for Control.
Checked your stats in the Xbox app and I noticed there are multiple playtime values for that game. There's a 'Time Played' stat that says 21 hours and the hours played says 82 hours. We were defaulting to the time played one which is why it hasn't updated, not sure why there's multiple but I'm guessing it was added later or something.I have another time tracking issue, so it's hopefully okay to use this thread...
Currently I'm playing "The Elder Scrolls Online (Xbox One)" and my time tracking stats are not going beyond 63 hours of play time. According to official game stats I checked directly at Xbox One I should be at 81 hours at the moment. I thought time will update with gaining new achievements, but it doesn't. So perhaps there is a need of single recalibration... or is this a somehow difficult game where it will always be the same?
Thank you for looking into this...
There haven't been any changes to the API that I'm aware of. I'll see if we can get in contact with someone at MS about it though. In the meantime, contacting their support channels is probably the best bet.still no fix, maybe exophase would investigate this issue more from API side. I contacted support few timesand they completly dont have any fix for that, thy can't tell when they resolve this issue. I tweet regullary on xbox support about this but no answer as well.... this looks bad
Thank you! I reached out on Twitter, no response yet. I'll try to contact support more as well.There haven't been any changes to the API that I'm aware of. I'll see if we can get in contact with someone at MS about it though. In the meantime, contacting their support channels is probably the best bet.