Gamercard has no update since ~1 week

Discussion in 'Feedback & Support' started by Sorod, Jul 8, 2014.

  1. Sorod

    Sorod New Member

    Last played:
    FINAL FANTASY VII on Steam
    Hello,

    my Gamercard didn't update since around 1 week. I have a double card with Steam- and PSN Account.

    The Steam games didn't update (havent played on my PS-3 for 2 weeks, so no update there). My Steam ID is solon25 Please check this.

    Thank you and greetings :)
     
  2. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    Fixed, I think. Let me know if the order looks correct now.
     
  3. Sorod

    Sorod New Member

    Last played:
    FINAL FANTASY VII on Steam
    Yes sir :) Thank you very much.
     
  4. Bengali

    Bengali New Member

    I am facing the exact same problem: PSN + Steam card hasn't been refreshed/updated for 2-3 weeks now.
    PSN: neijma, SteamID: psn_neijma
    (cf http://gamercards.exophase.com/213908.png)

    Thank you for your service!
     
  5. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    Sorry for the delay, I've been out of town. Your card should update properly from now on.
     
  6. WolfSpider

    WolfSpider Member

    Last played:
    Deponia Doomsday on Steam
    mine seems to update slower than usual, like days at a time, unless I create it all over again?
     
  7. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    I'll look into it. Are you seeing slower updates on all platforms?
     
  8. Hey exophase. My issue is that the gamercard generator does not want to update my steam stats. It did work at first, I had all my settings right and everything, but for the last 2 days when i go to update, there is nothing...
    There is no hurry to fix this, Im just thinking the issue is on your end, Im almost sure of it. This is a brand-new steam account so i only have a small number of acheivements and things so no hurry. Anyway, thanks for your time.
     
  9. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    I forced an update just now and it picked up your achievements, so the scanner is working properly. I think something is up with the queuing system. Made some changes yesterday, so we'll see if this fixes it.
     
  10. Problem solved, Cheers.
     
  11. MDH xxREAPERxx

    MDH xxREAPERxx New Member

    Last played:
    Star Wars Battlefront on Xbox One
    Not sure if this is the correct thread but my gamercard keeps reverting back to my old gamertag xxREAPERxx35 when its been MDH xxREAPERxx for about a month
     
  12. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    Fixed. The Xbox scanners now automatically detect gamertag changes.
     
  13. MDH xxREAPERxx

    MDH xxREAPERxx New Member

    Last played:
    Star Wars Battlefront on Xbox One
    Thankyou :)
     
  14. Hey its me again. I have a secondary Steam account, and this one is not being updated on the gamercards. My username is Mazda_Chloride. Thanks for your help. One more thing, Is it possible to have an account here deleted? Im asking because I have a password setup, however id like to use the leaderboards only to track my stuff, not a profile. Just wondering and stuff.
     
  15. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    That is possible, which account do you want deleted?

    Also, your other profile (Mazda_Chloride) seems to be updating fine.
     
  16. Ok great. Actually id like to have this account deleted.
     
  17. Mazda Chloride

    Mazda Chloride New Member

    My steam profile will not update. I have earned acheivements 5 hrs ago, and thet aren't showing up.
     
  18. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    Is that a shared game? Doesn't seem to show up in your 'owned' game list, which is why it wasn't detected before. Anyway, fixed.
     
  19. MDH xxREAPERxx

    MDH xxREAPERxx New Member

    Last played:
    Star Wars Battlefront on Xbox One
    My Gamertag keeps reverting back when i click save in edit profile, I wanted it to change from MDH xxREAPERxx to MDH Grim Reaper. I did notice the foruum update but my profile wont :(
     
  20. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Last played:
    DmC Devil May Cry on Steam
    Fixed, I forced an update. That said if you change your gamertag we'll actually pick up those changes automatically, provided it's on the same Xbox account.

    Right now this only occurs when we retrieve game info though, so could take up to 6 hours. I'll make some changes so that this function is used during a profile edit too.
     

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