amrcidiot
MFM Survivor
Is it just me, or is Verizon the most gigantic piece of shit service provider?
I'll start by a simple explanation:
About 6-7 months ago, my mom switched to Verizon DSL from RoadRunner (after she moved houses) while I was away at college.
Now, whenever I'm home (all Summer), download speeds are SHIT (which I would expect from DSL, anyway) and the connection keeps dropping CONSTANTLY.
Finally getting fed up, my mom decided to call them, which took forever because we couldn't get a stable enough connection to even get the number.
When she finally got connected to a real person, she was talking to an outsourced helper who just wasn't understanding what she was saying, and provided no help.
So, instead of waiting on the line after he connected me to another person for help on a Mac, which is not at ALL what we needed, I hung up and decided to go to the help section on their website, which.... was down.
Their goddamned help section online was down. I had to laugh.
So my question to you is:
What are some better ISP providers that you guys would recommend in the US.
I've had it with Verizon, and they don't give a fuck anymore about customer service, if they ever did to begin with.
I'll start by a simple explanation:
About 6-7 months ago, my mom switched to Verizon DSL from RoadRunner (after she moved houses) while I was away at college.
Now, whenever I'm home (all Summer), download speeds are SHIT (which I would expect from DSL, anyway) and the connection keeps dropping CONSTANTLY.
Finally getting fed up, my mom decided to call them, which took forever because we couldn't get a stable enough connection to even get the number.
When she finally got connected to a real person, she was talking to an outsourced helper who just wasn't understanding what she was saying, and provided no help.
So, instead of waiting on the line after he connected me to another person for help on a Mac, which is not at ALL what we needed, I hung up and decided to go to the help section on their website, which.... was down.
Their goddamned help section online was down. I had to laugh.
So my question to you is:
What are some better ISP providers that you guys would recommend in the US.
I've had it with Verizon, and they don't give a fuck anymore about customer service, if they ever did to begin with.