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Profile sync to update ps4 trophies/game play time doesn't work.

marioshroomed

New Member
I have tried syncing my profile a dozen times in the last 2 weeks and nothing ever changes. The sync button does nothing to my account.
 

x3sphere

Administrator
Staff member
Enforcer Team
You need to adjust your privacy settings, your profile is showing up as not public on PlayStation.com. Run a manual scan afterwards and it should work.

Screen Shot 2021-05-24 at 10.09.34 AM.png
 

marioshroomed

New Member
I changed everything to public and tried to do a profile sync only to receive a message saying jwt token not found. I'm unsure what this means and how to fix it.
 

x3sphere

Administrator
Staff member
Enforcer Team
I changed everything to public and tried to do a profile sync only to receive a message saying jwt token not found. I'm unsure what this means and how to fix it.
Try refreshing the page then run the manual sync again.
 
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