Steam recently changed the default privacy settings for all users. This may impact tracking. Ensure your profile has the correct settings by following the guide on our forums.
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That can't be your profile username then. Link me to your profile on Steam? On Steam itself, "Catboy" is pointing to the same profile https://steamcommunity.com/id/Catboy
Make sure you are inputing the username shown in your profile URL, not your Steam account username that you use to login.