Steam recently changed the default privacy settings for all users. This may impact tracking. Ensure your profile has the correct settings by following the guide on our forums.
If your profile is showing up as Not Ranked, please review our rules page and follow the appeal process detailed there.
I've forced updated your profile! Also, whenever you want to force a manual scan, you can do it by yourself following this link: https://www.exophase.com/account/#tools