The site is not counting the number of hours

[Subtotal_real]

The site has not been counting the number of hours on the psn. I've been seeing the privacy settings and they're disabled, I don't know what's going on. Could you help me? Thank you

 

[ovukelj]

I’ve had this issue too since this week, so I’m glad to see it’s not just me. I think it’s an issue on the PSN side since my Steam playtime is updating perfectly. Really hoping this gets fixed and all these hours played aren’t lost.

 

[SamXavia]

I’ve had this issue too since this week, so I’m glad to see it’s not just me. I think it’s an issue on the PSN side since my Steam playtime is updating perfectly. Really hoping this gets fixed and all these hours played aren’t lost.

Yeah it most likely is some delay between the PSN API hopefully it will be fixed soon.

 

[Xcese]

I have been having the same problem for a couple of weeks. It counts the games, but not the hours.

 

[ovukelj]

A few people on Reddit said this is only happening with PS4 playtime and that PS5 playtime was updating just fine. I don't have a PS5, is there anyone that can check that?

 

[Xcese]

I confirm that it happens to me with PS4

 

[ovukelj]

I confirm that it happens to me with PS4

Yup, the problem is confirmed to be with PS4 game playtime. What I'd like to confirm is if PS5 game playtime updates correctly. If someone has PS5 games on their Exophase profile and can confirm, I think that would help. That way we can understand if it's just for PS4 playtime or if PS5 playtime is impacted as well.