As of 11/30, tracking is now fully working again - there are no more restrictions and new users can add their accounts to the site. For the latest updates, please visit the RetroAchievements Discord channel.
As we have been receiving a lot of messages asking why RetroAchievements profiles are not updating on the site, I decided to create an announcement thread to hopefully better inform everyone of the current situation and direct users to the proper channels for updates.
Starting around June, the RetroAchievements API was disabled as it was impacting reliability of the RA site itself. At the time, they left a few API endpoints operational so we could continue updating profiles for existing users. They planned to fully re-enable the API once certain planned upgrades were made to improve the site performance.
On August 1 however, RA experienced a surge in traffic and the site itself went down. They have since restored the site and moved it to an upgraded server to handle the increased load. This time the decision was made to completely disable the API - which is why your profile on Exophase hasn't updated since then, despite them restoring the site.
We do not have an ETA on when the API will return, and until it does, profile updates for RA will remain down. All other tracked services are not affected. The current roadmap per a developer from the RA Discord is highlighted below.
All in all, I would recommend being patient as RA is entirely a community-run effort and the developers are volunteering their time to keep the site up. The latest updates can be found on their Discord channel, though I'll try to keep this thread updated if any new news emerges.
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