Is your gamercard not showing your games/achievements or displaying out of date information? This is likely because you have privacy enabled on either Origin, Steam, Xbox Live, or PSN. Since these questions have been asked a few times before, here's a quick guide on how to modify your profile settings and enjoy uninterrupted tracking. Note that the site is not immediately notified of any changes in privacy settings - you will either need to wait until the next profile scan or re-enter your information on the site. Origin 1. In Origin, click on your name in the bottom left, click show profile. 2. Click the orange button saying "edit on ea.com" 3. On the EA page, make sure your privacy is set to "everyone" 4. Make sure the Achievements and Origin Points boxed is ticked. 5. Click Save. Steam 1. Navigate to Edit Profile on your Steam Community page 2. Ensure that a custom URL is set, as shown in the screenshot below. This should be the username you are sending us when creating a gamercard. 3. Again on the same page, navigate to My Privacy Settings and ensure that Public - Viewable by anyone on the World-Wide Web is set for Profile Status. The other options can be left alone. 4. That's it, your Steam profile should be accessible by our scanners now. Xbox Live 1. Navigate to Privacy Settings from your main profile page on Xbox.com 2. There are a lot of options here, but the main settings you need to set under 'Others can' are below. Make sure other users can see your Xbox profile and see your game and app history. 3. That's it, your Xbox profile should be accessible by our scanners now. PSN 1. Navigate to the PSN tab under settings. From here, select Privacy Settings and then Trophies. You should see this screen: 2. Select Anyone then hit confirmed. Also make sure you aren't excluding any specific games (unless you don't want us to track those). 3. That's it, your PSN profile should be accessible by our scanners now. Other Q: I've changed my privacy settings, yet the site still has my profile marked as private. This is normal, the site is not immediately notified of such changes. You will either need to wait until your profile is re-scanned (can take up to 4-6 hours) OR go to Edit Profile and click Save Settings to initiate a manual rescan. Q: I've followed all the steps, yet still experience tracking issues. Let us know in the feedback forum.