• Steam recently changed the default privacy settings for all users. This may impact tracking. Ensure your profile has the correct settings by following the guide on our forums.
  • If your profile is showing up as Not Ranked, please review our rules page and follow the appeal process detailed there.

XBL not shown

Steax

New Member
Hello.
PSN all ok but my gt SteaXy not shown. All privacy is ok. I know also what some my friend too cant find my gt from consol, only throught smartglass. Can you help?
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
Hmm, did a search for "SteaXy" and I can't pull up info for that gamertag on the Xbox website or Smartglass, says it doesn't exist.
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
That's weird. Usually there's some indication the gamertag exists even with all privacy turned on etc

Can you try adding me as a friend on Xbox - x3sphere

Want to see if you'll show up in my list once added.
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
Thanks. I was able to locate your account by ID and manually added it to your profile here. Tracking will work fine.

Don't know why it can't be picked up by gamertag though, first time I've seen that happen
 
Last edited:

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
The gamercard page doesn't support input by ID, it would require some bigger changes.

Best I can do right now is manually create the card for you, let me know what skin.

I would contact MS about this btw, should ask them why your profile page doesn't load on Xbox.com for others: https://account.xbox.com/en-US/Profile?gamerTag=SteaXy
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
Top