Can't link Retro Achievements account even though the site is back up

[Jayked21]

I tried linking my RA account but it still just says "RetroAchievements API is currently offline. Profile tracking is limited. It is recommend to check the RA Discord channel for updates." even though I checked and the website is back up.

 

[x3sphere]

The error message is accurate, they brought the website back up but not the API. This means third party sites can’t pull any data from the site.

Until they bring it back online, there’s nothing we can do — it’s not possible to simply scrape data from the website as that will only make the issues they are having worse. From what I gather it is an issue with handling the increased server load and they are working on optimizing the code as well as upgrade servers.

I have not been given an ETA on when the API will return so it’s recommended to keep checking their Discord. They will make an announcement when it is back online and the RA integration will start working again here.

 

[Jayked21]

OK thanks, I thought it was a glitch on this website.


Guess I'll just try it again tomorrow and see what it says.

 

[Retodon8]

I only found out about its existence earlier today, but there's a thread called Service Status Information which could use some updates.

 

[x3sphere]

I only found out about its existence earlier today, but there's a thread called Service Status Information which could use some updates.

Thanks, I have updated that thread.

 

[Retodon8]

Thanks for updating. Stadia is still listed as active, but of course the entire platform is retired. I think there's still the Steam time tracking issue if you haven't earned achievements after they changed stuff on their end?

 

[Twicetrickster69]

When they fix the API then it we'll work for exophase but they haven't said when they we'll fix it

 

[hello8963]

Thanks for the update becasue I was wondering why my account has not been updating.

 

[Salefrok]

Hello, still nothing new about it?

 

[Man_bey]

Hello, my PSN account is not synced since 3 weeks, even with a manual scan the last played don’t show up. Any idea how to fix this? I tried removing/adding back the PSN account.
Thanks !

 

[x3sphere]

Hello, my PSN account is not synced since 3 weeks, even with a manual scan the last played don’t show up. Any idea how to fix this? I tried removing/adding back the PSN account.
Thanks !

Should really create a new thread, not relevant to this one. But I've checked your profile and it's currently showing up as private so you need to review your settings.

See here: https://forums.exophase.com/threads...-settings-on-origin-steam-xbox-live-psn.26530

 

[Man_bey]

Should really create a new thread, not relevant to this one. But I've checked your profile and it's currently showing up as private so you need to review your settings.

See here: https://forums.exophase.com/threads...-settings-on-origin-steam-xbox-live-psn.26530

Sorry, first visit on this forum and I’m on mobile, not so easy.
Thanks for the link, I guess I modified something by mistake.

 

[Jayked21]

Hello, still nothing new about it?

Same here