Publisher EA recently was forced to remove Crysis 2 and Dragon Age 2 due to a ongoing disagreement with Valve over its policy on downloadable content. While the terms remain confidential, EA called them restrictive.
Now, by way of a statement detailing its stance on third-party distribution, EA claims that Steam limits the way publishers can communicate with their customer base in regards to "patches, new levels, items, and other services."
However, when a download service forbids publishers from contacting players with patches, new levels, items and other services it disrupts our ability to provide the ongoing support players expect from us[...]
Continue reading: EA Claims 'Restrictive' Steam ToS Limits Communication, Hopes To Reach Agreement...