Playtime for Nintendo is not updating.

[Emicris]

Hi, I’ve been trying to update to see my playtime on the Nintendo Switch (and Switch 2), but it hasn’t been working properly the past few days. It’s updating the date but not the playtime. I already have my user settings set to “All Users”.

 

[x3sphere]

What does it show on your Switch or in the Switch mobile app? Doesn't seem to be a site issue, it's reading the data fine, so that indicates the hours stored on Nintendo's side are just not current.

 

[GeneralAtiks]

I am having the exact same issue for Switch 2, which inclines me to think Nintendo's data has stopped updating properly recently.

 

[Emicris]

What does it show on your Switch or in the Switch mobile app? Doesn't seem to be a site issue, it's reading the data fine, so that indicates the hours stored on Nintendo's side are just not current.

On my Switch, it shows the exact 20 games that shows up on here. The last two things I played that hasn’t updated playtime are the Sega Genesis app (last played today) and the NES app (last played on Thursday). It shows 65 hours or more for the Genesis app and 55 hours or more for the NES app.

 

[x3sphere]

On my Switch, it shows the exact 20 games that shows up on here. The last two things I played that hasn’t updated playtime are the Sega Genesis app (last played today) and the NES app (last played on Thursday). It shows 65 hours or more for the Genesis app and 55 hours or more for the NES app.

The raw data from Nintendo's servers currently shows the the same playtime as we're showing now. So that's why you haven't seen any change. I don't know what the issue could be, but I can confirm it's not an updating issue on our end. Maybe could be related to the new Switch update, as they just pushed one out a few days ago.