Xb Live and PSN Gamercards didnt update

Discussion in 'Feedback & Support' started by freak4holic, Sep 11, 2017.

  1. freak4holic

    freak4holic New Member

    Hello and sorry for my bad english. I have a Problem. My Gamercards (XB Live and PSN) didnt Update for a few Weeks. What can i do? Is ist a Exophase Problem?

    Thanks for your help.
     
  2. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    Your Xbox profile seems to be private. PSN looks fine but it'll only update when you earn new trophies and last trophy earned still seems to be in GoW 3 (if that's not correct try syncing trophies from your system).
     
  3. freak4holic

    freak4holic New Member

    Oh. I didnt make any changes in the Xbox. Iam in the Insider Hub Beta Build. Is this the Problem?
     
  4. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    I doubt it but it's possible the beta changed your settings somehow. I'd look over your privacy settings. I tried viewing your profile on the Xbox site and no game activity is showing.
     
  5. freak4holic

    freak4holic New Member

    Thanks for your help. The Failure was my privacy Settings. Now it works nice again.

    The only "problem" i have, is the gamerscore. The Games are allready synced but the score not. Its a different of 900 Points.
     
    Last edited: Sep 14, 2017
  6. x3sphere

    x3sphere Administrator Staff Member Enforcer Team

    It should be matching up now. For some reason, sometimes Microsoft's API gives us a lower value than what it should be. I think I'm going to go back to calculating the total from our side.
     

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