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Problems verifying psn

REIVAXNOSLIDAN764

New Member
I can't update my profile on exophase to show all the hours and achievements of my psn account.
I did the process of putting the code in the tab "about me" of the psn profile, but the error appears of not being able to verify.
Can anyone give me a tutorial on how to get it?
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
You're sure you added the code to the About Me field in your PSN profile? The About Me is actually showing up as blank when I check it right now.

But also, verification is not required to track hours and trophies. When I search on PSN I see another user that goes by the nickname "NadilsonXavie764" - so seems you've got the wrong profile linked? The About Me of that user seems to have one of our verification codes.

 
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Sombroff

New Member
I have the same issue, I can't add the exo-XXXXXXXX to my About me profile, it gives this error message

(The information entered cannot be used for your description. Enter more information.)

I have tried both from psn store from laptop, and directly from ps5.
Also tried to write only this code or write this code after my original About me description, same error message.
 
Last edited:

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
I have the same issue, I can't add the exo-XXXXXXXX to my About me profile, it gives this error message

(The information entered cannot be used for your description. Enter more information.)

I have tried both from psn store from laptop, and directly from ps5.
Also tried to write only this code or write this code after my original About me description, same error message.
Try it again, I deleted the verification code so a new one will be generated when bringing up the verification prompt. See if that one works, if not I'll just have to manually verify you.
 

x3sphere

Administrator
Staff member
Enforcer Team
Game Info Editor
Last edited:
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