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Resync request

allenpoe said:
Not sure if I need an account resync, an Xbox resync, or request to have individual items deleted from my profile. The issue is I'm showing 18 more Xbox achievements than I actually have, and I've discovered they are from Xbox apps (Netflix, one drive, etc). Neither hiding them on my profile nor manually deleting them updates my achievement count. Was wondering if there was something that could be done?
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The hide option does not impact stats. When you delete a game, it should update the totals on next scan, but the issue is those likely get scanned in again. If you could remove the apps on the Xbox side as well (after removing here), this wouldn't be an issue, but I don't think they let you hide it there.

There are plans to add a secondary delete option that will permanently remove any entries even if they still exist on the service, don't have an exact timeframe as to when it'll be added though.
 
Hello, I only had three games (Good Pizza, Great Pizza; Monster of the Deep Sea and Among us) but for some reason other games appeared in my achievement list I deleted some of them from my account but there are still there. I think I need a resync or something.
 
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Hello, is it possible to remove the game "Monster Hunter Stories 2: Wings of Ruin" from my Nintendo Switch profile please (I don't wish to track time on Game Trials games). Thanks in advance !
 
Desmu said:
Hello, is it possible to remove the game "Monster Hunter Stories 2: Wings of Ruin" from my Nintendo Switch profile please (I don't wish to track time on Game Trials games). Thanks in advance !
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I've removed it now. It could come back if the game shows up in your recent activity though, so just be aware if you launch it again.
 
Hi!
Looks my Steam profile is not updating since August, can you help me to do a full resync or share instructions to do it?

Thanks in advance
 
could I get a nintendo switch resync please? I cleared my play activity so want it to show on my profile, tysm ^^
 
please disregard my last comment, I’ve since updated my account so could I please get a full resync? tysm ^^
 
Hello, is it possible to remove the game "SHIN MEGAMI TENSEI V: Vengeance" from my Nintendo Switch profile please (I don't wish to track time on Game Trials games). Thanks in advance !

(In fact, will the option to remove Switch games ourselves be implemented in a near future ?)
 
Hello, is it possible to remove the game "Kirby Air Riders: Global Test Ride" from my Nintendo Switch profile please (I don't wish to track time on demos). Thanks in advance !

(I've temporarily removed my Nintendo ID from my profile to avoid automatic scan, but the game appears anyway.)
 
Hello, is it possible to remove the game "Disney Illusion Island" from my Nintendo Switch profile please (I don't wish to track time on Game Trials games). Thanks in advance !

(I've temporarily removed my Nintendo ID from my profile on December 11th to avoid automatic scan before launching the game, wanted to wait for it to disappear from my history before re-enabling it, but an automatic scan did occur on December 16th anyway. Is there another way to avoid automatic scans ?)
 
Desmu said:
Hello, is it possible to remove the game "Disney Illusion Island" from my Nintendo Switch profile please (I don't wish to track time on Game Trials games). Thanks in advance !

(I've temporarily removed my Nintendo ID from my profile on December 11th to avoid automatic scan before launching the game, wanted to wait for it to disappear from my history before re-enabling it, but an automatic scan did occur on December 16th anyway. Is there another way to avoid automatic scans ?)
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I removed it now. No, unlinking your Nintendo ID does not opt out of automatic scans.

Adding a manual delete option is being considered. We already have that for other services but one issue here is there's no way to automatically verify the user linking a friend code is the true owner of that account. So that is why we do not allow access to the deletion options for Nintendo currently, as we don't want non-verified users to modify profile data...

But, it might be safe enough to just assume the first user that links a friend code on the site is the verified owner. Not as problematic as usernames as friend codes aren't really public unless someone posted them somewhere. Then if there are any issues with verification afterwards we can just manually handle those on a case by case basis.
 
hi, could i have a full resync please? I hid some games on steam & apple. ty in advance
 
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